Standards & Expectations
- What do I do if someone asks me to work outside the agency?
- Health and Safety Policies
- Why nannies should only be paid through the platform
- Can I cancel an appointment I'm booked for to take another appointment?
- What does my Nanny rating mean?
- Overnight Babysitting Appointments
- Troubleshooting Client Payments at the end of Appointments
- What to do when a client asks for a change to their appointment
- How to Handle Emergencies - Including Bad Weather