Am I guaranteed to have a nanny once I make an appointment?
No. Our service does not guarantee nanny availability nor that you’ll have the same nanny each time. Nanny availability is based on your location, the number of children you have and their ages, and how many other families have booked and confirmed appointments for the same date, time and location before you.
We tend to get booked up quickly during peak times such as public holidays and school holidays, so we encourage you to book with as much notice as possible to increase your chances of finding a nanny.
We generally recommend booking babysitting appointments with at least 48 hours' notice and up to one month in advance.
If you are looking for a regular part-time or full-time nanny please visit our sister company, The Nanny Solution.